Square Enix Creates New Policy To Protect Employees From Toxic Fans

Square Enix Unveils Robust Anti-Harassment Policy to Protect Staff and Partners

Square Enix has proactively introduced a comprehensive anti-harassment policy designed to safeguard its employees and collaborators. This policy clearly defines unacceptable behavior, encompassing threats of violence, defamation, and other forms of harassment. The company asserts its right to deny services and pursue legal action against individuals engaging in such conduct.

The policy's implementation reflects a growing concern within the gaming industry regarding online harassment. High-profile incidents, including death threats and the disruption of events, underscore the need for stronger protective measures. Square Enix's decisive action positions them as a leader in combating this pervasive issue.

The policy, detailed on the Square Enix website, explicitly covers all levels of staff, from support personnel to executives. While encouraging feedback, the company draws a firm line against harassment, providing specific examples of prohibited actions.

These examples include, but are not limited to:

• Harassment: Threats of violence, abusive language, intimidation, defamation, stalking, persistent unwanted contact, trespassing, discriminatory remarks, privacy violations, and sexual harassment.
• Undue Demands: Unreasonable product returns or refunds, excessive apology requests, unreasonable service demands, and excessive demands for employee punishment.

The policy empowers Square Enix to take decisive action, including service termination and legal recourse against perpetrators demonstrating malicious intent. This proactive approach is a necessary response to the escalating problem of online harassment targeting game developers and their associates. Past incidents, such as death threats against Square Enix staff and the cancellation of events due to threats, highlight the urgency of such policies. The recent negative experiences faced by voice actors, such as Sena Bryer, further emphasize the importance of strong anti-harassment measures within the industry. Square Enix's policy serves as a model for other companies to follow in creating a safer and more respectful environment for all.

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