Marvel Rivals team quickly reverted controversial mid-season derank

Marvel Rivals recently demonstrated excellent responsiveness to player feedback, offering a compelling case study in effective game development communication. The developers initially announced a controversial partial rating reset for all players, a decision that understandably sparked significant negative reaction from the community. Players voiced concerns about the added grind required to regain lost progress, particularly those with limited playtime.

However, the Marvel Rivals team swiftly reversed course within 24 hours. Via social media, they announced the cancellation of the rating reset, assuring players that their rankings would remain unaffected following a major game update on February 21st.

This rapid response showcases the importance of open communication and active listening to player feedback. The Marvel Rivals team's decisive action stands in stark contrast to the failures of other live-service games that have faltered due to poor communication and a lack of engagement with their player base. Their proactive approach serves as a positive example for the industry.