The CTMBuddy mobile application provides comprehensive services for CTM customers. Key features include real-time monitoring of mobile data, service usage, and CTM Wi-Fi consumption. Users can conveniently manage their accounts by viewing and paying bills directly within the app. Furthermore, CTMBuddy offers seamless access to the CTM Bonus Points program, enabling users to track points, view expiry dates, browse available gifts, and redeem rewards. The app also facilitates online applications for mobile services, internet plans, and data roaming.

A noteworthy feature is "TicketEasy," which allows users to track the status of tickets at CTM retail locations. Additional functionality includes automated CTM Wi-Fi configuration, phone and equipment maintenance status checks, detailed information on IDD, local calling, and data roaming options, and a locator for nearby CTM stores. For users who have activated their accounts, CTMBuddy unlocks enhanced capabilities such as usage tracking and QR code bill payments for postpaid customers, remaining balance and expiry date information for prepaid customers, streamlined online applications, CTM membership verification, reward program access, and CTM Wi-Fi password reset options.

CTMBuddy offers significant advantages: effortless usage monitoring, simple bill payment, convenient access to the CTM Bonus Points program, streamlined online service applications, and the TicketEasy feature for tracking ticket status at CTM locations. Users can also monitor phone and equipment maintenance progress. Please note that some advanced features are exclusively available to CTM customers with activated CTMBuddy accounts. These include enhanced usage tracking, QR code bill payments, balance information, online application access, membership verification, rewards services, and CTM Wi-Fi password management.