Empower yourself with the ability to authenticate the quality of products with just a few taps on your phone using the BIS CARE app. By simply entering the license number, HUID number, or registration number displayed on any item, you can instantly access crucial details such as the manufacturer's name and address, validity of license or registration, covered varieties, included brands, and the current status of the license or registration. Don't tolerate substandard products, misuse of marks, or misleading quality claims—report any discrepancies you encounter through the "Complaints" feature. Register your grievances with ease, provide necessary details and evidence, and receive a complaint number for future reference as our team works diligently to resolve the issue.

Features of BIS CARE:

Authenticity Verification:
Quickly verify the authenticity of an ISI mark, Hallmark, and CRS Registration marks on any product by entering the license number, HUID number, or registration number.

Complaints Registration:
Easily report sub-standard products, misuse of marks, or misleading claims directly through the app’s intuitive 'Complaints' feature.

User-Friendly Interface:
Enjoy a seamless user registration process or opt for instant login via OTP for added convenience when registering complaints.

Tips for Users:

Provide Evidence:
When submitting a complaint, include relevant evidence such as photos or documents to support your claim and help expedite the resolution process.

Select Complaint Type:
Choose the appropriate complaint category from the available options to ensure your issue is directed to the correct department for prompt action.

Stay Informed:
Keep your unique complaint number handy for future reference so you can easily track the progress of your case if follow-up becomes necessary.

Conclusion:

The BIS CARE app puts powerful verification and reporting tools directly in the hands of consumers. With its intuitive interface and robust complaints system, users can confidently verify product authenticity and seek redressal for issues related to poor quality goods. Download the app today to protect yourself from counterfeit items and play an active role in upholding national quality standards across the marketplace.